You may have faced many problems with your bank account, such as money being deducted from your account. You may have visited the bank branch many times regarding this. Customers often first visit the branch, then meet various officials and even reach out to the branch manager, but no solution is found. In such a situation, like many, you will feel that there is no other solution.
If you have been complaining to the bank authorities for months about your banking related problems and they are ignoring you, then there is nothing to worry about. Go through this article and know where you can filed your complaint to get quick response if the bank is not listening to you.
If the bank is not listening to you, you can complain directly to a government platform, where your problem is taken seriously and action is taken. For the convenience of customers, the Reserve Bank of India has set up the Complaints Management System (CMS). It is an online portal where complaints related to banking and digital payments can be filed. Its specialty is that complaints can be filed against both public and private banks. Complaints filed in CMS are directly monitored by RBI.
What is Complaints Management System (CMS)?
Complaints Management System (CMS) is an online portal of RBI. This portal is very effective for complaints like money being stuck due to failed transactions and service issues related to loans or cards. If the bank does not respond within the stipulated time or does not provide a satisfactory solution, then the RBI itself escalates the matter. This is why CMS has become a powerful tool for the common customer.
How to Filed a Complaint on RBI CMS Portal?
- The process of filing a complaint on RBI CMS is very simple. You need to visit the website cms.rbi.org.in.
- After logging in, click on the “File a Complaint” option.
- Enter the captcha code, your name and mobile number.
- After verifying the OTP received on your mobile, you will have to select the name of the concerned bank and clearly state the complete details of your complaint. If you wish, you can also submit a compensation claim.
- After filling in all the details, click on “Review and Submit.”
- After submitting, you will receive a complaint number, which you can use to track the status of your complaint.
This way, you can get your problem resolved without having to visit the bank.
Humbly Request To All Visitors!
If you found above both downloading link expired or broken then please must inform admin by fill this Contact Us! Form